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Have questions? We’ve got answers.

Or some answers anyway! But if your question isn’t addressed, or if you’re having trouble making a gift, please contact us via email at advhelp@iu.edu or phone at 812-856-2746 (8 a.m. – 5 p.m. Eastern time, Monday–Friday). We’re here to help.

Creating a My IU account

Creating a My IU account gives you the best possible experience on the My IU site and offers features you can’t access as a guest. (Learn more in the following FAQs.)

Your My IU account connects to your existing alumni, donor, faculty, staff, IUAA Life member, student, or parent record. Don’t fall into one of these categories? No problem! You can still create a My IU account and an IU record. Just follow the two simple steps outlined in the FAQs here.

  • Faster checkout: Save your credit card information for more convenient transaction.
  • Favorites: Save your favorite IU funds—and share them with friends, too!
  • Gift history: A My IU account enables you to access your giving history, making it easy to find funds you’ve supported in the past and quickly give again.
  • Event registration: Pre-populated forms enable you to quickly and seamlessly register for your favorite IU events.
  • Pledges: Manage your existing pledges and make pledge payments online.
  • Recurring gifts: Only users with a My IU account can make recurring gifts online. This is a hassle-free way to provide steady, reliable funding to your favorite IU causes. And creating your recurring gift online gives you the flexibility to manage your own gift: skip an installment, pause your gift, update your payment information, and more.
  • Profile updates: Quickly inform us about changes to your mailing address, contact information, and other important details.

How do I create a My IU account with Google?
  1. Select "Sign in" in the My IU menu.
  2. Select "Sign in with Google."
  3. Enter your Google username and password.

You will automatically be sent to step 2 to create an IU record or connect your My IU account to your existing IU record.

How do I create a My IU account with LinkedIn?
  1. Select "Sign in" in the My IU menu.
  2. Select "Sign in with LinkedIn."
  3. Enter your LinkedIn username and password.

You will automatically be sent to step 2 to create an IU record or connect your My IU account to your existing IU record.

How do I create a My IU account with an Email Address?
  1. Select "Sign in" in the My IU menu.
  2. Select "Email Address."
  3. In the bottom of the login modal select the "Create Account" button.
  4. In the "Account Management" modal, enter your first name, last name, and email address and click the "Create" button.
  5. Check your email for a verification link.
  6. Click on the verification link in your email.
  7. Enter a password of your choice. Your password must be at least 7 characters and contain three of the following: 1 uppercase letter, 1 lowercase letter, 1 symbol, and 1 number.
  8. Click the "Activate Account" button.
  9. Go back to MyIU.org, click "Sign in" and use the email address option with your newly created password.

You will automatically be sent to Step 2 to either create an IU record or connect your My IU account to your existing IU record.

Now that I have created a My IU sign-in, how do I create or connect to my IU record?

After creating your My IU account, you will be automatically sent to a form to "Create or connect your IU record." There are three options to choose from:

  1. I was sent a claim code. Select this option if you have received a claim code. Don't forget to include the dashes!
  2. I am affiliated with IU. Select this option if you are an alumnus/a, donor, faculty, staff, IUAA Life member, student, or parent.
  3. I am not affiliated with IU. Select this option if you are not affiliated with IU.

Once you have created a My IU account and created or connected to your IU record, simply:

  1. Select “Sign in” in the My IU menu or sign in now.
  2. Choose one of the methods offered to sign in to your account.

If you receive a yellow warning with a message indicating activation has already been started, search your email account for the verification email. Then follow these steps:

  1. Click on the verification link in your email.
  2. Enter a password of your choice. Your password must be at least 7 characters and contain three of the following: 1 uppercase letter, 1 lowercase letter, 1 symbol, and 1 number.
  3. Click the “Activate Account” button.
  4. Go back to MyIU.org, click “Sign in” and use the email address option with your newly created password.

You will automatically be sent to Step 2 to either create an IU record or connect your My IU account to your existing IU record.

If you receive a red warning with a message indicating your account already exists, reset your password by following these steps:

  1. Select “Sign in” in the My IU menu.
  2. Select “Email Address.”
  3. At the bottom of the login modal, select “Forgot Password.”
  4. Enter your email address in the field provided and click “Send Email.”
  5. Click the link provided in the email you receive.
  6. In the “Account Management” window, type in your new password.

Making a gift

First of all, thank you! If you know the name of the fund you’d like to support—or even part of the name—simply enter it in the “search” field.

But there are so many worthy causes to support on My IU, we suggest exploring! It’s easy to discover programs and opportunities that will help you achieve the difference you want to make in the world.

You can use the search tool to explore topics that are close to your heart—for example, the environment, cancer research, entrepreneurship, or student needs. Or you can search by keyword, such as “Jacobs,” “cinema,” or “math.” Alternatively, you can use the site’s filtering tools to discover funds by campus, cause, or purpose.

There’s no wrong way to find a fund and make a difference through My IU, so explore until you discover an IU cause that sparks your interest or warms your heart.

First, sign in to your My IU account. To add or remove a favorite fund, simply tap/click the heart icon for that fund. You can also manage your favorites by visiting the “My favorite funds” section of your My IU account.

Once you’ve chosen a fund or IU Crowdfunding campaign to support, simply add it to “My gifts” and check out.

  • A one-time gift is a single donation to a fund or crowdfunding campaign. Select the “one-time gift” tab. Then, choose a suggested gift amount or enter a custom amount in the “other amount” field. Finally, click the “give now” button. Your gift will be added to your cart and you’ll be prompted to check out or continue browsing My IU.
  • A recurring gift establishes a donation that repeats either monthly or annually. First, select the “recurring gift” tab (if that option is available for your chosen fund). Then, choose a gift frequency and enter your gift amount. Finally, click the “give now” button. Your gift will be added to your cart and you’ll be prompted to check out or continue browsing My IU. (Please note: You must be signed in to your My IU account to make a recurring gift.)

Once you’ve established a recurring gift on My IU, you can manage it online at any time. Update your billing information; pause or restart your gift; change the amount—it’s all in your hands. (Please note: If you established a recurring gift through a paper reply form—and not on My IU—updates cannot be made online. To change or cancel those recurring gifts, please notify the IUF in writing at iufgift@indiana.edu.)

To credit your spouse/partner for your gift, please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

Yes, we are only able to accept online gifts of $5 or more.

To use a payment method such as PayPal, Google Pay, or Apple Pay, you may need to click accept on the cookie banner. After clicking accept, please refresh the page.

Funds that are closed, ineligible for online giving, or private will not show up in public search results.

If you have made a gift to a private fund previously, you can access the link to the fund by logging in and navigating to the “My giving history” page. If you haven’t made a gift to the fund previously and are the establishing donor, please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 and we can provide a link to the fund. If you haven’t made a gift to the fund previously and are not the establishing donor, the only way to give to the fund initially is via check, Automated Clearing House (ACH), or phone.

Currently, over 23,000 companies will match donations to IU, and your employer could be one of them. See if your company matches!

You will need to make an organizational gift over the phone or via email. Please contact us at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

It sure is. The Indiana University Foundation is a not-for-profit institution with the simple goal of maximizing private support for IU.

In January 2024, the IU Foundation initiated a new way of delivering official tax receipts for your charitable gifts to Indiana University. Whereas our former practice was to mail you a separate tax receipt for every individual gift you made throughout a calendar year, our new practice is to send you a singular, annual receipt for gifts you made during the previous calendar year.

For gifts that are not made electronically, we will continue to mail you a printed confirmation of your gift; but that will not serve as your official tax receipt. A tax receipt will be mailed to you in January of the year following your gift(s).

Please note that certain kinds of contributions may not be included in your receipt, as indicated underneath your total. Should you have any questions regarding the information on your tax receipt, please contact Gift Services at 800-558-8311 or via email at iufgift@indiana.edu.

The Indiana University Foundation, Inc., is a Not-For-Profit Corporation organized under the laws of the State of Indiana. Its Federal Employer Identification Number is 35-6018940.

Recurring gifts

Any recurring gift set up prior to August 23, 2022, will not appear here. The same is true of any recurring gift established by a mail-in form. Those gifts are/were processed using a different system, so they cannot be surfaced or managed here.

If you have questions about your recurring gift—or if you would like to cancel your existing gift and re-establish it online, so that it does appear here—please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

The sign-in requirement is so that we can securely store your payment information. Safety first!

Recurring gifts created online must use a credit card. PayPal, Google Pay, and other digital wallets are not eligible forms of payment. (Plus, don’t you want those reward points?!)

You can update your credit card on My IU if you’ve previously used it for a transaction, either one-time or recurring.

A new payment method can only be added while making a gift. So, simply cancel your current recurring gift, and create the recurring gift again with your new payment method.

Those options are available for one-time gifts only. However, you can certainly establish a recurring gift in honor of a friend or loved one and simply notify the family that you are recognizing the individual in this deeply meaningful way.

Giving history

Your My IU Giving History is not a tax receipt and is meant to be used for personal reference only. If something appears incorrectly or you feel something is missing, the answers to these frequently asked questions may explain why.

The Giving History report shows only completed, personal transactions and payments. Recognition-only credit, gifts via a corporate or foundation entity, full pledge amounts, detailed listings of gifts of property, gifts-in-kind, planned gifts, matching gifts, recurring gifts, Donor-Advised Fund (DAF) gifts, IRA gifts, and other specialized types of gifts (including gifts made via Facebook or Instagram) may not appear in your transaction history.

If you still feel something is missing that should be listed, please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

The My IU Giving History report is not a tax receipt. If you would like a printed, comprehensive list of your gift history or a year-end receipt, please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

Yes, your IUAA Life member payments are reflected in your giving history. If you have questions related to your life member status, please contact us via email at iuaamemb@indiana.edu or phone at 844-670-4848 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

Your Giving History shows gifts resulting from personal transactions of the primary account owner. If your spouse makes a separate gift, or if you have given a joint gift in which your spouse or someone other than yourself is listed as the primary account owner associated with the gift, those gifts will not appear in your personal Giving History.

Your Giving History shows gifts resulting from personal transactions of the primary account owner. If your spouse makes separate individual gifts, those gifts will not appear in your personal Transaction History.

If you established your recurring gift prior to August 23, 2022, it will not appear in your Giving History until the next time a payment is processed.

If you have additional questions regarding a recurring gift, please consult the Recurring Gift section to learn more, or contact us via email at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

Only completed personal financial transactions are listed in your Giving History. Any payment you make toward fulfilling a pledge will be reflected here, in order of recency. Your full pledge amount may be listed only once, before your first payment, or not at all, depending upon your pledge arrangement.

Only completed personal financial transactions are listed in your Giving History. Any payment or transfer you make toward fulfilling a planned gift will be reflected here, but your full gift amount will not be listed until the gift is entirely transacted.

Your Giving History shows personal financial transactions from the person who made the gift. Gifts in honor of others will be acknowledged to the person you’re honoring, but only the amount will be listed here.

Transactions for an amount of “$0.00” are typically due to a reversed or refunded gift. If you feel that a gift was incorrectly reversed, please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

Additionally, membership payments of $0.00 dated in 2015 were due to conversion of our database. The membership was processed prior to 2015, and the actual amount does not display.

Some in-kind gifts or gifts of property are not recorded as a specific dollar amount, and may appear in your Giving History with a value of “$1.00” or another amount you do not recognize. This is typically due to the need to reflect a dollar amount in order to provide a record of your gift, but which is not representative of the full description or monetary value of your gift.

A “Pending” transaction is most frequently a temporary status applied to a gift while it is being processed or fully transferred. If a gift appears as “Pending” for an extended period of time and you believe it should be fully processed, please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

“Holding” is a temporary status that typically means we are still in the research or transfer stage of processing your gift. If a gift appears with a “Holding” designation for an extended period of time and you believe it should be fully processed, please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).