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Help

Have questions? We’ve got answers.

Or some answers anyway! But if your question isn’t addressed, or if you’re having trouble making a gift, please contact us via email at advhelp@iu.edu or phone at 812-856-2746 (8 a.m. – 5 p.m. Eastern time, Monday–Friday). We’re here to help.

Creating a My IU account

Creating a My IU account gives you the best possible experience on the My IU site and offers features you can’t access as a guest. (Learn more in the following FAQs.)

Your My IU account connects to your existing alumni, donor, faculty, staff, IUAA Life member, student, or parent record. Don’t fall into one of these categories? No problem! You can still create a My IU account and an IU record. Just follow the two simple steps outlined in the FAQs here.

  • Faster checkout: Save your credit card information for more convenient transaction.
  • Favorites: Save your favorite IU funds—and share them with friends, too!
  • Gift history: A My IU account enables you to access your giving history, making it easy to find funds you’ve supported in the past and quickly give again.
  • Event registration: Pre-populated forms enable you to quickly and seamlessly register for your favorite IU events.
  • Pledges: Manage your existing pledges and make pledge payments online.
  • Recurring gifts: Only users with a My IU account can make recurring gifts online. This is a hassle-free way to provide steady, reliable funding to your favorite IU causes. And creating your recurring gift online gives you the flexibility to manage your own gift: skip an installment, pause your gift, update your payment information, and more.
  • Profile updates: Quickly inform us about changes to your mailing address, contact information, and other important details.

How do I create a My IU account with Google?
  1. Select "Sign in" in the My IU menu.
  2. Select "Sign in with Google."
  3. Enter your Google username and password.

You will automatically be sent to step 2 to create an IU record or connect your My IU account to your existing IU record.

How do I create a My IU account with LinkedIn?
  1. Select "Sign in" in the My IU menu.
  2. Select "Sign in with LinkedIn."
  3. Enter your LinkedIn username and password.

You will automatically be sent to step 2 to create an IU record or connect your My IU account to your existing IU record.

How do I create a My IU account with an Email Address?
  1. Select "Sign in" in the My IU menu.
  2. Select "Email Address."
  3. In the bottom of the login modal select the "Create Account" button.
  4. In the "Account Management" modal, enter your first name, last name, and email address and click the "Create" button.
  5. Check your email for a verification link.
  6. Click on the verification link in your email.
  7. Enter a password of your choice. Your password must be at least 7 characters and contain three of the following: 1 uppercase letter, 1 lowercase letter, 1 symbol, and 1 number.
  8. Click the "Activate Account" button.
  9. Go back to MyIU.org, click "Sign in" and use the email address option with your newly created password.

You will automatically be sent to Step 2 to either create an IU record or connect your My IU account to your existing IU record.

Now that I have created a My IU sign-in, how do I create or connect to my IU record?

After creating your My IU account, you will be automatically sent to a form to "Create or connect your IU record." There are three options to choose from:

  1. I was sent a claim code. Select this option if you have received a claim code. Don't forget to include the dashes!
  2. I am affiliated with IU. Select this option if you are an alumnus/a, donor, faculty, staff, IUAA Life member, student, or parent.
  3. I am not affiliated with IU. Select this option if you are not affiliated with IU.

Once you have created a My IU account and created or connected to your IU record, simply:

  1. Select “Sign in” in the My IU menu or sign in now.
  2. Choose one of the methods offered to sign in to your account.

If you receive a yellow warning with a message indicating activation has already been started, search your email account for the verification email. Then follow these steps:

  1. Click on the verification link in your email.
  2. Enter a password of your choice. Your password must be at least 7 characters and contain three of the following: 1 uppercase letter, 1 lowercase letter, 1 symbol, and 1 number.
  3. Click the “Activate Account” button.
  4. Go back to MyIU.org, click “Sign in” and use the email address option with your newly created password.

You will automatically be sent to Step 2 to either create an IU record or connect your My IU account to your existing IU record.

If you receive a red warning with a message indicating your account already exists, reset your password by following these steps:

  1. Select “Sign in” in the My IU menu.
  2. Select “Email Address.”
  3. At the bottom of the login modal, select “Forgot Password.”
  4. Enter your email address in the field provided and click “Send Email.”
  5. Click the link provided in the email you receive.
  6. In the “Account Management” window, type in your new password.

Making a gift

First of all, thank you! If you know the name of the fund you’d like to support—or even part of the name—simply enter it in the “search” field.

But there are so many worthy causes to support on My IU, we suggest exploring! It’s easy to discover programs and opportunities that will help you achieve the difference you want to make in the world.

You can use the search tool to explore topics that are close to your heart—for example, the environment, cancer research, entrepreneurship, or student needs. Or you can search by keyword, such as “Jacobs,” “cinema,” or “math.” Alternatively, you can use the site’s filtering tools to discover funds by campus, cause, or purpose.

There’s no wrong way to find a fund and make a difference through My IU, so explore until you discover an IU cause that sparks your interest or warms your heart.

First, sign in to your My IU account. To add or remove a favorite fund, simply tap/click the heart icon for that fund. You can also manage your favorites by visiting the “My favorite funds” section of your My IU account.

Once you’ve chosen a fund or IU Crowdfunding campaign to support, simply add it to “My gifts” and check out.

  • A one-time gift is a single donation to a fund or crowdfunding campaign. Select the “one-time gift” tab. Then, choose a suggested gift amount or enter a custom amount in the “other amount” field. Finally, click the “give now” button. Your gift will be added to your cart and you’ll be prompted to check out or continue browsing My IU.
  • A recurring gift establishes a donation that repeats either monthly or annually. First, select the “recurring gift” tab (if that option is available for your chosen fund). Then, choose a gift frequency and enter your gift amount. Finally, click the “give now” button. Your gift will be added to your cart and you’ll be prompted to check out or continue browsing My IU. (Please note: You must be signed in to your My IU account to make a recurring gift.)

Once you’ve established a recurring gift on My IU, you can manage it online at any time. Update your billing information; pause or restart your gift; change the amount—it’s all in your hands. (Please note: If you established a recurring gift through a paper reply form—and not on My IU—updates cannot be made online. To change or cancel those recurring gifts, please notify the IUF in writing at iufgift@indiana.edu.)

To credit your spouse/partner for your gift, please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 (8 a.m.–5 p.m. Eastern time, Monday–Friday).

Yes, we are only able to accept online gifts of $5 or more.

To use a payment method such as PayPal, Google Pay, or Apple Pay, you may need to click accept on the cookie banner. After clicking accept, please refresh the page.

Funds that are closed, ineligible for online giving, or private will not show up in public search results.

If you have made a gift to a private fund previously, you can access the link to the fund by logging in and navigating to the “My giving history” page. If you haven’t made a gift to the fund previously and are the establishing donor, please contact us via email at iufgift@indiana.edu or phone at 812-855-8311 and we can provide a link to the fund. If you haven’t made a gift to the fund previously and are not the establishing donor, the only way to give to the fund initially is via check, Automated Clearing House (ACH), or phone.

Currently, over 23,000 companies will match donations to IU, and your employer could be one of them. See if your company matches!

It sure is. The Indiana University Foundation is a not-for-profit institution with the simple goal of maximizing private support for IU.

In January 2024, the IU Foundation initiated a new way of delivering official tax receipts for your charitable gifts to Indiana University. Whereas our former practice was to mail you a separate tax receipt for every individual gift you made throughout a calendar year, our new practice is to send you a singular, annual receipt for gifts you made during the previous calendar year.

For gifts that are not made electronically, we will continue to mail you a printed confirmation of your gift; but that will not serve as your official tax receipt. A tax receipt will be mailed to you in January of the year following your gift(s).

Please note that certain kinds of contributions may not be included in your receipt, as indicated underneath your total. Should you have any questions regarding the information on your tax receipt, please contact Gift Services at 800-558-8311 or via email at iufgift@indiana.edu.

The Indiana University Foundation, Inc., is a Not-For-Profit Corporation organized under the laws of the State of Indiana. Its Federal Employer Identification Number is 35-6018940.